Shipping policy
Order Processing
All orders are processed within 1-3 business days (excluding weekends and public holidays).
Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.
Please note that processing times may be extended during peak periods, promotions, or launches.
Shipping Destinations
We currently ship to:
- United Kingdom
- International
International shipping rates and delivery times vary depending on destination. Any applicable duties or taxes are the responsibility of the customer. Please contact us at Ariadnesuk@gmail.com for any enquiries.
Shipping Rates & Delivery Times
United Kingdom
- Standard Shipping: £3.99 - Estimated delivery 2-5 business days
- Free Shipping: On orders over £100
International Shipping
- Shipping rates and delivery times vary depending on the destination
- Duties and taxes may apply and are the responsibility of the customer
Delivery times are estimates and may vary due to factors outside of our control.
Tracking Your Order
Once your order has been dispatched, you will receive an email containing the tracking details. Please allow up to 24 hours for tracking updates to appear.
Delays
While we do our best to meet delivery estimates, delays can occasionally occur due to courier issues, weather conditions, or customs processing.
We are not responsible for delays once the order has been handed over to the courier, but we are always happy to assist where possible.
Incorrect Address
Please ensure all shipping details are correct at checkout.
We cannot be responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error, please contact us as soon as possible.
Lost or Missing Packages
If your order appears to be lost or missing, please contact us at Ariadnesuk@gmail.com and we will investigate with the courier.
Hygiene
For hygiene reasons, swimwear must be returned with original liners intact. Please see our Refunds & Returns Policy for details.
