Shipping ♡
delays, lost or missing packages

While we always aim to meet estimated delivery times, occasional delays may occur due to courier issues, weather conditions, or customs processing.

Once your order has been handed over to the courier, we are not responsible for any delays. However, we are happy to assist where possible.

If your order appears to be lost or missing, please contact us at Team@ariadnes.co.uk and we will liaise with the courier to investigate.

tracking your order

Once your order has been dispatched, you will receive an email with your tracking details. Please allow up to 24 hours for the tracking information to update.

shipping rates & delivery times

United Kingdom

  • Standard Shipping: £3.99 - Estimated delivery within 2-5 business days 
  • Free Shipping: On orders over £75

International Shipping

  • Shipping rates and delivery times vary depending on destination.
  • Duties and taxes may apply and are the responsibility of the customer

Delivery times are estimates and may vary due to factors outside of our control. 
Order processing

All orders are processed within 1-3 business days (excluding weekends and public holidays).

Once your order has been processed and dispatched, you will receive a confirmation email with your tracking details. 

Please note that processing times may be extended during peak periods, promotions, or new launches. 
Incorrect Address

Please ensure all shipping details are correct at checkout.

We are unable to take responsibility for orders shipped to an incorrect or incomplete address provided by the customer. 

If you notice an error, please contact us as soon as possible and we will do our best to assist.

Shipping destinations

We currently ship to:

  • United Kingdom 
  • International 

International shipping rates and delivery times vary depending on destination.

Duties and taxes may apply and are the responsibility of the customer. For any enquiries, please contact us at Ariadnesuk@gmail.com.